Description du poste
Primary Responsibilities:
- Supports clients in addressing operational and technical questions or issues and ensuring requests are executed. Applies problem-solving skills based on precedence and experience. Uses communication skills to deliver high quality service to a specialized client base.
- Monitors client inquiries and escalates non-routine or complex issues to the appropriate team member, as needed.
- Tracks information related to general client issues and needs to support business development efforts.
- Participates in internal activities and initiatives designed to improve the client experience.
Supports a selected number of client accounts of limited complexity from a custody perspective.
- Master degree or the equivalent combination of education and experience is required.
- 0-3 years of total work experience preferred. Experience in an operational area and/or client services preferred.
- Additional language skills are an asset
- Risk awareness
- Commercial
- Take initiative
- Quick Learner
- Good communication skills
- Stress resistant
- Precise and rigorous
Informations supplémentaires
- Statut
- Actif
- Formation requise
- Grade de Bachelier
- Lieu
- Brussel
- Type de Contrat
- Jeune diplômé
- Date de publication
- 10-12-2024
- Secteur
- Administration / Secrétariat
- Permis de conduire BE/EU exigé
- Non
- Voiture exigée
- Non
- Lettre de motivation exigée
- Non
- Langues
- Arabe
Bruxelles | Administration / Secrétariat | Jeune diplômé | Grade de Bachelier
