StepStone is one of the largest job sites in Europe and the secret of this success is mainly due to two factors: quality products and above all, passionate and talented people! The customer is always at the centre of our concerns and that is why we are currently recruiting a new Customer Success Consultant who will be committed to providing exceptional service. Like us, are you passionate about customer service? You are the new talent we are looking for! As a Customer Success Consultant, you will develop a real relationship of trust with your clients by sharing your expertise with them and supporting them during their recruitment campaigns. More concretely, this translates into: The quick and efficient implementation of their contract and access The professional processing of each of their requests (telephone/mail) Their training in StepStone tools Personalized advice on how to optimize their ads and their use of the site Consumption and performance statistics Regular proactive contacts In other words, you will do everything to satisfy and retain your customers and will work in collaboration with a sales team. Are you fluent in Dutch and English (if you also speak French it's a plus)? Do you have a commercial sense and like customer contact? Do you have a smile in your voice and a good sense of listening? Your "positive attitude" makes you a real teamplayer? Do you have an analytical mind and excellent communication and interaction skills? Do you have a thirst for learning and a desire to evolve? Do you have a majority of positive answers to these questions? Then you may be our future Customer Success Consultant! A competitive salary package with many social benefits (group and hospital insurance, meal vouchers, eco checks, etc.) 20 days of legal leave + 10 public holidays + 9 ADV days In addition, we offer you the opportunity to have real de...
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