SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. As a support specialist, your main tasks and activities will include: Assuring the quality and user friendliness of our products by putting the customer's needs in the first place; handling the incoming support from different sources in order to help out the customer; analyzing the incoming support and defining actions i
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring people solutions to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. As a support specialist, your main tasks and activities will include: Assuring the quality and user friendliness of our products by putting the customer's needs in the first place; handling the incoming support from different sources in order to help out the customer; analyzing the incoming support and defining actions in order to reduce the number of tickets. focus on the end user good understanding of relevant areas/products/user stories being able to draw user flows and suggest areas for improvement being able to put yourself in the place of the user and having the user as your main focus 1st, 2nd and 3rd-level-support, troubleshooting and error correction languages: Dutch mostly written, understanding of English, knowledge French comes in handy teamplayer who is able to work independently SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work. With the possibilities of flexible working hours, homework, working from other offices,… you can organize your own work. For us, learning and innovating are like breathing, inspirin...
Sélectionnez le secteur qui vous intéresse ci-dessous et n'oubliez pas votre adresse email!
